Product Manager · Applied AI · B2B SaaS

KajalPaliwal

I ship LLM and agentic products into B2B SaaS — scoping what the model should own, where the human stays in the loop, and how we know it worked. An engineering foundation, and a bias for measurable outcomes.

Bangalore, India · Open to opportunities22 Anthropic Academy certificates · 2026

32%Activation lift
40%Drop-off killed
60%Less auth friction
~2 yrsOwning AI SaaS
Open to work
Kajal Paliwal
Small luxuries, shipped daily

Nearly two years owning AI-powered B2B SaaS end to end. I lead cross-functional squads across engineering, design, and go-to-market — and use a technical background to pressure-test feasibility and make informed trade-offs.

How I work

Data-informed prioritization. Customer research paired with product analytics. Clear PRDs as a single source of truth, and delivery that stays predictable.

What I build

Agentic workflows, tool integration over MCP, subagent orchestration, retrieval and context design, model evaluation & guardrails — the product layer that decides what the model owns and where the human stays in the loop.

Outcomes, not output.

0%

Activation lift from an onboarding redesign, validated by A/B test across 1,200 users.

0%

Onboarding drop-off eliminated at the point of highest funnel friction.

0%

Less auth friction — login time cut while session depth rose 25%.

0+

New users onboarded in week one of a cross-functional GTM launch, beating target.

Where I've owned the product.

  1. Apr 2026 — PresentAI Hiring · B2B SaaS

    Product Manager · SkillBrew.AI

    An AI hiring platform automating resume screening, skill assessments, and AI-led interviews. I own AI-driven features end to end — discovery, PRDs, sprint & release planning — and shape roadmap direction.

    • Confluence & Notion as a single source of truth for eng and design.
    • Sprint planning, backlog refinement, and Jira execution kept delivery predictable.
    • Won SkillBrew's company-wide hackathon — shipped Matcha AI, a conversational AI product, from concept to demo in a time-boxed build.
  2. Dec 2025 — Mar 2026Roadmap · OKRs · GTM

    Product Manager · Altas

    Defined a 3-pillar roadmap tied to quarterly OKRs, giving engineering clear priorities and cutting scope-creep before sprint start.

    • Authored 10+ PRDs with tight acceptance criteria — shipped features ~20% ahead of schedule.
    • Ran interviews with 30+ customers to shape a prioritized, next-quarter backlog.
    • Drove a Sales · Marketing · CS launch that onboarded 200+ users in week one.
  3. Dec 2023 — Nov 2025Intern → Full-Time

    Product Manager · AutoText AI

    Joined with an engineering focus and converted to full-time PM. Owned the full lifecycle of an AI writing SaaS from discovery to release.

    • Diagnosed onboarding drop-off in Mixpanel; shipped flow changes that raised completion 22% in one sprint.
    • Built a PRD library of 10+ structured specs, cutting PM ↔ engineering back-and-forth.
    • Ran fortnightly research with 30+ customers to improve adoption and cut churn.

Selected case work.

01

Auto AI Platform

Product Lead

Scoped the MVP, authored the PRD, and led a 3-engineer team to ship in 6 weeks with zero critical post-launch bugs — the internal benchmark for future releases.

Ran 20+ discovery sessions, identified authentication as the #1 friction point, and redesigned login to cut login time 60% while raising session depth 25%.

  • Discovery
  • PRD
  • Jira
  • Figma
  • Mixpanel
02

Onboarding Redesign

PM Initiative

Diagnosed a 40% drop-off at onboarding Step 3 through funnel analysis and led a cross-functional squad to rebuild the flow across two sprints.

Designed an A/B test across 1,200 users; the redesigned flow delivered a 32% activation lift and won leadership approval for full production rollout.

  • Amplitude
  • Hotjar
  • Figma
  • Confluence
  • Jira
03

YTTrends

Analytics Dashboard

Set the product vision, applied RICE scoring, mapped 12 detailed user stories, and shipped the MVP in 4 weeks.

Validated product-market fit with a 50-creator beta, hitting 80% weekly active usage in month one against a 60% target.

  • Product Vision
  • RICE
  • Figma
  • Miro

Teardowns of products I didn't build.

The bet, the job, the metric that matters, where it's fragile, and what I'd ship next. Sourced facts, argued conclusions.

All case studies →

The craft behind the outcomes.

Product

Strategy · Roadmapping · Discovery · Lifecycle Ownership · PRDs & Specs · Backlog · Sprint & Release Planning · OKRs & KPIs · GTM

AI Product

LLM Applications · Agentic Workflows · Tool Use & MCP · Subagent Orchestration · Retrieval & Context Design · Prompt Engineering · Model Evaluation & Guardrails · Human-in-the-Loop UX

Discovery & Research

User Research · Customer Interviews · Usability Testing · JTBD · Market & Competitive Analysis · Persona Development

Analytics & Experimentation

Mixpanel · Amplitude · Google Analytics · Microsoft Clarity · Hotjar · A/B Testing · Funnel & Cohort Analysis · SQL

Delivery & Prioritization

Agile / Scrum · Backlog Refinement · Release Management · RICE · MoSCoW · Kano

Foundation

B.Tech, Computer Science (AI Specialization) · CGPA 9.4 / 10.0 · Hands-on with the Claude API, Claude Code & MCP — I prototype to pressure-test feasibility before I spec it

Depth, verified.

0Anthropic Academy courses completed
0Certificates issued
0Tracks, Jun — Jul 2026

AI Fluency for pK-12 EducatorsLearning path completed — 2 of 2 courses, Jul 2026

AI Fluency

10

Anthropic's framework for working with AI deliberately — delegation, description, discernment, and diligence — applied across audiences.

  • AI Fluency: Framework & Foundations10 / 10
  • AI Capabilities and Limitations
  • AI Fluency for Builders
  • AI Fluency for educators
  • AI Fluency for students
  • AI Fluency for pK-12 Educators
  • AI Fluency for Small Businesses
  • AI Fluency for nonprofits
  • Teaching AI Fluency
  • AI Fluency for pK-12 Train the TrainerCompleted

Claude Platform & Development

6

The developer surface of the platform — API, tooling, and the agentic coding workflow — enough to prototype and pressure-test feasibility myself.

  • Claude 101
  • Claude Platform 101
  • Building with the Claude API
  • Claude Code 101
  • Claude Code in Action
  • Introduction to Claude Cowork

Agents, MCP & Deployment

6

How agentic systems actually get built and shipped — tool integration via MCP, subagent orchestration, and enterprise cloud deployment.

  • Introduction to Model Context Protocol
  • Model Context Protocol: Advanced Topics
  • Introduction to agent skills
  • Introduction to subagents
  • Claude with Amazon Bedrock
  • Claude on Google Cloud

Cloud, Product & Community

7

Earlier credentials and the community work alongside them.

  • Azure AI-900
  • Azure DP-900
  • Product-Led Growth (PLG)
  • PM Fundamentals — LinkedIn
  • Agile with Atlassian Jira — Coursera
  • AWS User Group Jaipur — Core Member
  • AWS Campus Days — Lead Organizer

Anthropic Academy issues course-completion certificates, not proctored exams. Listed here because the coursework — agents, MCP, evaluation, deployment — is the substance behind the AI product work above.

Notes on product craft.

All posts →

Let's ship something great.

paliwalkajal2209@gmail.com